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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery. Items must be in original, unworn condition with all certificates included.
1
Initiate Request
Log into your account and select 'Request Return' to receive a Return Authorization Number.
2
Secure Packaging
Place the item in its original presentation box and secure it inside a shipping carton with all original documentation.
3
Label and Ship
Attach the prepaid insured shipping label provided by our support team to the exterior of the package.
4
Inspection and Refund
Once our gemologists verify the item's condition, your refund will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing